When Did We Stop Asking If Our Teams Were Okay?

May 4 / Jessica Thomson
When Did We Stop Asking If Our Teams Were Okay?

In early childhood education, leadership is often measured by occupancy rates, compliance documentation, staffing ratios, and curriculum delivery. These things matter. But if you want to understand whether a centre is truly thriving, look somewhere else.

Look at your team.

Ask whether people feel safe to speak honestly. Ask whether stress has quietly become the baseline. Ask whether educators are surviving each week or genuinely finding meaning in their work. The answers will tell you more about your service quality than any audit report.
Because here is what research confirms and what experienced ECE leaders already know: wellbeing is not separate from quality. It is the engine underneath it.
Leadership Sets the Emotional Climate

Teams take their emotional cues from leaders. This is not a soft observation. Research on how affect moves through workplaces consistently shows that a leader's mood, tone, and communication patterns have a measurable influence on the people around them. When a leader is chronically stressed, reactive, or dismissive, that energy does not stay contained. It moves through the team.

The reverse is equally true.

When leaders model calm under pressure, handle conflict with fairness, and genuinely care about the people they work alongside, they create what researchers call psychological safety. Coined by Harvard Business School professor Amy Edmondson, psychological safety describes a shared belief that team members can speak honestly, ask for help, or admit mistakes without fear of humiliation or punishment.

Edmondson's research, spanning multiple industries and thousands of teams, found that psychological safety was the single strongest predictor of team effectiveness. In ECE, where teamwork is constant and the stakes involve children's development, this is not an abstract concept. It is something teams either have or they don't, and leaders largely determine which.
Culture Is Built in the Small Moments

A healthy team culture is not something you can announce or design on a planning day. It accumulates through hundreds of daily decisions that are often invisible until they are absent.

How is a new staff member welcomed on their first day? When someone makes a mistake, is the response about learning or blame? During a difficult busy period, do people step toward each other or away? Is there space for someone to say "I'm not okay today"?

These moments build culture one interaction at a time.

Difficult cultures rarely appear overnight either. They form slowly through concerns left unaddressed, workload inequities that become normalised, achievements that pass without acknowledgement, and stress accepted as simply part of the job.

Eventually, people disengage. Not loudly, but quietly. They start going through the motions. Their emotional investment narrows. They begin thinking about leaving.
And when educators leave, the disruption is felt most by children.
What Children Need From Us

Children are extraordinarily attuned to the emotional environments around them. Long before they have the language to describe it, they sense tension, disconnection, and dysregulation in the adults around them.

Research using the Classroom Assessment Scoring System (CLASS), developed by Robert Pianta and colleagues at the University of Virginia, has consistently found that the quality of emotional support in early childhood settings is among the strongest predictors of children's social-emotional development and learning outcomes. When educators feel supported, regulated, and valued in their work, the quality of those interactions improves. When they are depleted, overstretched, or emotionally exhausted, even the most committed educators have less to give.

Supporting educator wellbeing is not incidental to children's outcomes. It is directly connected to them.

This is why, when we talk about quality early childhood education, we have to talk about the people delivering it. Children thrive in environments where the adults around them are present, warm, and well. That does not happen by accident.
What Wellbeing-Focused Leadership Actually Looks Like

This is not about lowering standards or removing accountability. Wellbeing-centred leadership creates the conditions for sustainable excellence rather than short-term performance at the cost of people.

It means listening before fixing. Taking time to understand how staff are experiencing the workplace, not just whether tasks are completed.

It means protecting capacity. Recognising that every small extra request lands on someone already carrying a full load.

It means normalising rest and boundaries. Leaders who never stop working teach their teams, implicitly, that burnout is expected and rest is weakness.

It means addressing conflict early. Small tensions become embedded resentments when left unattended. Addressing them directly and respectfully, before they calcify, is one of the most underrated leadership skills in ECE.

It means genuine recognition. Sector research consistently shows that feeling valued at work is one of the strongest predictors of staff engagement and retention. People who feel seen do better work and stay longer. This is not surprising, but it remains one of the most underutilised tools leaders have.

Above all, it means leading with humanity. Educators are people first. They have capacity limits, hard days, and lives outside the centre gate. Leadership that remembers this earns loyalty that no job advertisement can buy.
Questions Worth Sitting With

If you are a leader in ECE, these are worth asking honestly:

Would your team describe the culture here as energising or draining?

When someone is struggling, what does the response look like?

Has stress quietly become the norm?

Are people surviving the week or finding genuine meaning in their work?

When did you last ask your team how they are actually doing and wait for a real answer?

There are no perfect answers. But the act of asking, of turning toward these questions with genuine curiosity rather than defensiveness, is itself a form of wellbeing leadership.

Strong leadership in ECE is not about having every answer or carrying every responsibility alone. It is about building the kind of environment where people can do meaningful work without losing themselves in it.

The evidence is consistent: when educator wellbeing improves, turnover decreases, teaching quality strengthens, team culture deepens, and children's experiences improve. These outcomes are connected. They move together.

Investing in your team's wellbeing is not a detour from your core purpose.
It is how your core purpose gets sustained, day after day, year after year, in the hands of people who still have something left to give.

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written by

Jessica Thomson

Bachelor of Teaching (ECE)

Jess is an experienced early childhood leader and educator with a passion for inspiring teachers and supporting professional growth. A proud mum of three, she blends real-life experience with a deep understanding of early learning, leadership, and curriculum design.

Her writing reflects key early childhood frameworks and professional standards, connecting theory with the realities of teaching and leadership. Through ECE Learning Unlimited, Jess shares reflections and resources that encourage educators to grow, lead, and thrive.

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