A1-200 Webinar

Understanding Personality Types in Your ECE Team

Managing personality types and communication styles in your ECE team with Paula Hawkings.
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$49 per person *Included in Manager Club
Watch Live or on-demand,
when you can from any device 

What if the friction in your ECE team isn't about difficult people—but about misunderstood strengths?


Every kaiako brings unique gifts to your centre, but when personalities clash, even the strongest teams can struggle. Missed cues, miscommunication, and unspoken tensions drain energy that should be going toward tamariki.

This isn't about labels or fixing people. It's about transformation.

Presented By

Paula Hawkings - ECE Management Consultant

Webinar Duration

Approximately 45 minutes
Live at Wednesday 9th September 2026 7:30pm AEST

Skill Level

Suitable for beginner to experienced managers and centre directors

What will you learn?

In this dynamic webinar, you'll discover:

  • The four core personality patterns shaping your team's daily interactions—and why what motivates one person can frustrate another
  • The hidden language each personality type speaks, so you can finally connect with that team member who's been hard to reach
  • Conflict de-escalation strategies that turn tension into productive dialogue (before small issues become big problems)
  • Strength-stacking techniques that help your team achieve more by working with their natural wiring, not against it
  • Leadership moves that make every team member feel genuinely seen, valued, and empowered to contribute their best

This session will change how you see your team. You'll leave with practical tools you can use immediately—and a new confidence in your ability to lead diverse personalities toward shared success. Because when every kaiako thrives, everyone wins: your team, your families, and most importantly, your tamariki.

Ready to lead the team you actually have, not the one you wish you had?
Certificate of completion provided for your professional learning records
About the presenter

Paula Hawkings

With a wealth of experience spanning numerous years in operating ECE centres, Paula brings a blend of expertise in general management, operational management, centre setups, investment strategies for new owners and business turnarounds. Her proficiency in these areas ensures a professional touch and strategic insight to ECE Consultancy Services.

What others said about this webinar:

This was great. I loved the examples and points on how we see children as capable but then we take away their decision making with something as simple as coat wearing.
— AMY
What an awesome webinar, made you think whether who we are doing it for and reflecting on our practice.
— MEMUN
It was awesome so easy to listen to and very practical thanks
— KAREN

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