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A1-210 Webinar

How To Have Difficult Conversations With Parents

Communication skills and strategies for teachers and educators that actually work with parents.
Presented By Anna Banas
Coaching| Consulting| Parent support| NVC Training
Included in ECELU Club Subscriptions
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This session is for early childhood teachers, educators, and leaders at every stage of their career, whether you're still dreading your first hard conversation, or you've had hundreds and still wish you had better tools in your kit.

Do you get anxious about conversations with families? The one where you need to raise something difficult. Where you're not sure how it will land. Where you care deeply about the child and the relationship, but the words just won't come.


If that sounds familiar, this webinar is for you.


Anna Banas brings warmth, honesty, and real-world wisdom to one of the hardest parts of our profession: communicating with families when things get tricky.

Presented By

Anna Banas - Coaching| Consulting| Parent support| NVC Training

Webinar Duration

Approximately 45 minutes

Skill Level

All ECEC professionals

In this session, you'll explore:

  • Why difficult parent conversations feel so hard, and why that's completely normal
  • How to approach sensitive topics with confidence, clarity, and compassion
  • Practical language and frameworks you can use straight away
  • How to hold firm on what matters for a child while keeping the relationship intact
  • What to do when a conversation doesn't go to plan

This session will give you the strategies and confidence to have these conversations going forward no matter your experience level.
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Certificate of completion provided for your professional learning records
About the presenter

Anna Banas

Anna is a coach and consultant working with parents, teachers and learning communities. She has conducted extensive research into conflict in ECE settings, the findings of which have been widely published. Anna has worked as a lecturer, researcher, is a certified Nonviolent Communication trainer, and collaborates with Neufeld Institute Aotearoa and The Needs-Based Coaching Institute. 

Anna cares deeply about supporting parents and teachers, so that our children can thrive in safe, respectful and caring homes and communities. She is also a mother of three children, who provide her opportunity to practice what she preaches in her daily life. 

What others said about this webinar:

Very simple framework and Anna didn't shy away from difficult examples. Also great length - doable.
— FIONA
I found it great and very helpful mainly the fact that each conversation was categorised into different topics that are main issues in the discussion with parents. Such as Concerns about a child’s development. 
— LILLIAN
I was inspired by the practical conversation starters and the reminder that difficult conversations can still be positive and respectful. I liked the focus on listening to families, staying curious and working together to support the child.
— NICOLE

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